Knowledge management

Data structure, style and categorisation are critical to successful knowledge management. The Knowledge Exchange provides expertise in a range of strategies and practices used to organise, identify, create, represent, distribute and enable the adoption of best practice, insights and experiences.

We can help gather, organise and provide support on how to utilise this knowledge either embedded in organisations, processes or practices.

Expert advice is on hand from our highly qualified staff on how best gather and structure your data, whether for internal database purposes or for web publishing. High-quality information is only appropriate if it can be accessed and drilled into appropriately and we often undertake data analysis exercises on behalf of clients to recommend the most meaningful metadata and search criteria for their project needs.

Fundamental to our approach is a focus on organisational objectives, such as improving performance, reducing costs, innovation, sharing of best practice and learning from one another. 

Our team can help you repurpose and maintain existing databases more effectively or sculpt new directories through the design and implementation of taxonomies and application of metadata.

We can help you:

  • Establish your key knowledge goals
  • Identify sources of knowledge, internally and externally
  • Help you organise and structure your information and intelligence needs
  • Establish data definitions and standards
  • Define your information architecture and metadata
  • Design and develop taxonomies
  • Re-purpose and keyword existing data
  • Design systems which engage the user in knowledge sharing and creation

Project examples

Conservation Genetic Resources for Effective Species Survival (ConGRESS) – Cardiff University

The project:
A university consortia web portal providing a biodiversity ‘one stop shop’, enabling policy makers and practitioners to take account of academic biodiversity research in their work.

Our role:
Provision of technical development services, creating data models, expert profiles, publications, simulation and decision and planning tools to ensure research has impact.

Client Relationship Management System – CO2Sense

The project:
Design, build and implementation of a client relationship management and project management system for a private company helping businesses meet sustainability targets.

Our role:
Provision of business analysis services to map processes and procedures in the development of bids, the allocation of funding and the management and monitoring of projects.

ECOBUY – Waste Recycling Action Plan

The project:
Aiming to help businesses identify green products and services and grow in a sustainable manner.

Our role:
Design of a toolkit for businesses, including creating a taxonomy and catalogue of green products and services; creation of an online market place, web design, and supplier network; and revenue generating consultancy. - Directory of Social Change

The project:
A funding management system to support complex grant funding data and xml feeds to publish content, meeting government accessibility criteria and making access to funding information easy for the user.

Our role:
We developed taxonomies, search systems and integrated document management, based on the processes and procedures in place.